Shenandoah River State Park

Cancellations must be made by calling the Park or Customer Service Center by the day prior to your reservation. Cancellations can also be made online for most sites. If you choose to cancel your reservation, the reservation service fee will not be refunded and, once a reservation is paid for, a cancellation fee will be charged. Depending on the facility and/or the length of the advance notice, this fee may be a significant portion of the amount paid. Cancellation fees are as follows:

Standard campsites (up to 6 occupants): $10 per reservation, includes horse stalls.

Group campsites (sites that allow 7 or more occupants): $30 per reservation.

Camping Cabins: $10 if cancelled more than 30 days before the scheduled arrival, $10 per night within the last 30 days.

Yurts and Bunkhouses: $30 if cancelled more than 30 days before the scheduled arrival, $30 per night within the last month.

Cabins and Kiptopeke's EW Yurt: $30 if canceled more than 90 days before the scheduled arrival, $30 per night within the last 90 days.

Lodges: $60 if canceled more than 90 days before the scheduled arrival, $60 per night with the last 90 days.

Picnic Shelters: $10 up to 14 days prior to the start of the reservation, no refund within 14 days of the scheduled arrival.

Please verify cancellation fees for other facilities on our website before making your reservation. Once the official check-in time is reached or after a customer checks in (whichever comes first), any reduced stay constitutes an early departure. For camping there is a one night penalty for early departure. For cabin stays, there is a $30 per night penalty ($60 per lodge night) for early departure and the two night minimum is enforced regardless. Due to the week discount for cabins, reducing the stay down from a week will result in a higher nightly fee.

Transfers can be handled by the Customer Service Center or online (most sites). For cabins, lodges, yurts, camping cabins, and bunkhouses, transfers can be requested up until 4 days prior to your reservation start date. Camping transfers can be handled up until the day prior to check-in. Shelter transfers can be handled up until the day before your reservation, or the last day the Customer Service Center is open before your arrival. All transfers are free, but different seasons and sites may incur additional fees.

Our parks are strictly enforcing honor parking rules. To avoid any inconvenience, overnight guests who arrive when the contact station or office is closed are asked to register promptly the next day so park staff will not ticket your vehicle(s) in error. Campers and cabin guests are allowed two vehicles per site. Additional vehicles and visitors are subject to the daily parking fee. If you receive a parking ticket in error, please be sure to report the error to park staff immediately so the ticket can be canceled before it is processed.

Late Cabin Arrivals:
A sealed packet of information with your last name will be left for you. This packet will be at one of the following places: contact station, visitor center or park office. Claytor Lake and First Landing will leave your packet at the cabin. Your last 4 digits of your confirmation number will be your access code. Please take your confirmation letter with you.

Late Camping Arrivals:
A sealed packet of information with your name will be left for you. This packet will be at one of the following places: contact station, visitor center, park office or the campground camp host site. Please take your confirmation letter with you. If you have a site specific reservation please look for your site highlighted by the yellow post along with your site number. If you have a non-site specific reservation please look for your site type to set up your equipment.